Visitor Engagement Volunteer (On Reserves) (Volunteer Ranger)

We need volunteers to help us to enhance the enjoyment of Fairburn Ings for all our visitors, whatever their age, background level of experience and knowledge of nature or reason for visiting.

Main Duties:

• At the start of your shift receiving a briefing and the information that you need to inform your shift.
• Spending time out on site, talking to all types of visitors, ensuring they have the information that they need to enjoy their visit.
• Helping and encouraging visitors less experienced in bird and wildlife watching, as well as engaging with more experienced visitors to discuss their findings and share information.
• Being comfortable discussing how the public can support the RSPB, including giving basic information about membership and passing visitors to a member of staff or volunteer who can help them with this.
• Where appropriate and safe, respond to any misuse of the site and provide guidance on proper use to visitors with the support of RSPB staff.
• Monitor the site for any issues and report them to staff.
• Ensuring that we maintain a high standard of visitor facilities around the wider site, making sure that these are well presented and clean. For example, litter picking, wiping signs etc.
• Keep bird feeders clean and topped up, following the Feeder Protocol.

Key Requirements for the Role: The ability to positively interact with people of all ages and backgrounds. You will have an approachable and friendly manner, good people skills an outgoing personality, have confidence and be happy to welcome and initiate positive conversations with visitors about key areas, such as the work of the RSPB and how they can support us. You will have a natural enthusiasm for wildlife and for be able to inspire people of all ages and backgrounds for wildlife. A basic knowledge of some of the wildlife on the reserve would be an advantage

You will be working with a friendly team on a beautiful nature reserve, have the opportunity to make new friends, meet lots of new people, enjoy conversations and help people have a wonderful visit. You will have opportunities to learn new things and gain new skills and to learn about our reserves and the wildlife that is found here.
You can claim your travel expenses when volunteering, and you will be provided with a uniform and all the resources you need to undertake your role. You will need to undertake an Induction session and some essential online training, either at home or on site and can access our learning and development programme. You will be supported by a line manager and have lots of opportunity to discuss your role with them.

This role is not suitable for under 18’s.