Volunteer Coordinator (Visitor Experience)

Want to make a real difference in Nature and people’s lives? Join our Belfast Window on Wildlife Reserve as a Volunteer Coordinator – Visitor Experience!

If you are a people person with a passion for wildlife and community, this is your chance to help shape unforgettable experiences for our visitors and support an incredible team of volunteers who make it all happen. Be at the heart of something meaningful – where nature and people thrive together.

Why we want you

Our volunteers are the lifeblood of what we do. As our Volunteer Coordinator, you’ll help build a happy, motivated and well supported volunteer team that brings our Belfast Window on Wildlife Reserve to life. We are looking for someone that believes in the power of people, thrives in a team environment, and wants to help others feel valued and inspired while surrounded by nature.

What you will be doing

• Managing the volunteer rota and ensuring everyone knows where they’re needed
• Organising volunteer training and induction sessions
• Helping to create induction packs for new starters
• Welcoming and inducting new volunteers so they feel supported from day one
• Being a friendly face on site a few days each week
• Communicating with the team through newsletters and updates
• Helping to organise volunteer taster days and social events
• Working closely with the team to ensure volunteers feel heard, happy and recognised
• Supporting the team in enhancing the visitor experience

The Skills you will need

You don’t need to be an expert – we’ll provide all the training! But you’ll be a great fit if you:

• Are warm, confident communicator who enjoys working with people
• Are organised and good at juggling multiple tasks
• Love helping others grow and feel supported
• Are passionate about nature, conservation, and the community
• Can give a few days a week at the reserve to stay connected with the team

What’s in it for you

Volunteering in this role is a great opportunity to:

• Be part of a passionate, friendly, and supportive team
• Gain hands-on experience in volunteer coordination and visitor engagement
• Develop skills in leadership, communication, event planning and more
• Receive full training and ongoing support from RSPB NI staff
• Make a lasting impact on both people and wildlife in your local community
• Enjoy time in a beautiful natural setting

Ready to take the next step?

If you’re excited to help create a welcoming, positive environment for our volunteers and visitors – and want to be a part of something bigger – we’d love to hear from you. Apply now and start your journey as a Volunteer Coordinator at our Belfast Window on Wildlife Reserve!